Returns & Exchanges
At Chiara Ferragni Brand, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any item within 14 days of the delivery date.
Return Process
- 1.Request a Return
Log into your account or use the 'Track My Order' page to initiate a return request and receive your Return Authorization Number.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags and security seals are intact, and include the printed return form inside.
- 3.Ship Your Items
Affix the pre-paid shipping label provided in your package and drop it off at the nearest authorized courier location or schedule a pickup.
- 4.Receive Your Refund
Once our warehouse verifies the condition of the returned items, your refund will be processed to the original payment method within 7-10 business days.