Frequently Asked Questions

Find answers to your questions about our iconic collections and services.

How can I track my order status?

Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to follow the delivery progress in real-time.

What is your return policy for Chiara Ferragni Brand items?

You can return any product within 14 days of delivery. Items must be in their original condition, unworn, with all tags and security seals still attached.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you offer international shipping?

Yes, we ship our fashion collections worldwide. Shipping costs and delivery times vary depending on the destination country and will be calculated at checkout.

How do I find the right size for me?

Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements with our chart to ensure the perfect fit for our Italian-designed garments.

Are the products sold on the site authentic?

Everything sold on our official website is 100% authentic Chiara Ferragni Brand merchandise, shipped directly from our authorized warehouses.